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Career Opportunities

At Security Service Company, the knowledge, skill and commitment of our associates helps define the industry standard in custom security services. It takes outstanding applicants to provide that level of consistent, reliable service and protection. We can only expect to hire and retain talented workers by treating them with the same care and concern we extend to our customers. If you have the ability and dedication to join us, we'll reward you with a package of compensation and benefits that's strongly competitive — and the opportunity for merit-based advancement in a company that prizes reliability and initiative.

Based on their employment status, SSC associates may be entitled to many important benefits.

We value and respect the contribution of our associates, and treat them accordingly. To be considered for career opportunities with us, please use this link to submit an application on line, or mail your resume or CV to Security Service Company, 110 W Arch St #200 Fleetwood, PA 19522.

Job Opportunities

Central Station Alarm Dispatch Operator

Type of Position: Full-time
Hours per week: 40+
Required Education or Formal Training: High school diploma or equivalent
Required Years Experience: None, but prior custmer service experience a plus
Required Licenses or Certifications: None
Job Description: SSC seeks qualified professionals with a strong customer service orientation for our outstanding, locally managed central station (5-Diamond rated by the Central Station Alarm Association). Operators on duty around the clock every day respond to customers' residential and commercial our customers' residential and commercial automated alarm signals.
Main Responsibilities: The monitoring operator must fully understand all signals produced by alarms and monitors. According to standard procedures, the operator must be prepared to respond professionally, correctly and immediately to all alarm events. He or she must also provide excellent customer service skills and attend regular training and departmental events.
Required Skills and/or Knowledge: Top customer service skills and commitment, with a strong work history. Strong keyboarding/entry skills are a must, with excellent attention to detail. Good listening and verbal skills are also important.
Benefits: Competitive Salary, Health Insurance, 401(k) plan, paid vacation and holidays.

Security Service Company, Inc. is an Equal Opportunity Employer.
Security Service Company, Inc. is a Drug-Free Workplace.

Applicant must complete Aptitude and Personality testing as well as pre-employment drug and background checks.

Security Service Company
Fleetwood, PA
www.SecurityBeyondPeaceOfMind.com

Email your resume or CV to: careers@SSCsince73.com

Residential & Small Business Sales Consultant

Type of Position: Full-time
Hours per week: 40+ hours
Required Education or Formal Training: High school diploma or equivalent.
Required Years of Experience: Prior industry or sales related experience a plus.
Required Certifications or Licenses: Valid driver's license.
Job Description: Seeking sales professional to join our organization to sell burglar, fire, personal, and video surveillance security systems to homeowners and small-business owners.
Main Responsibilities: Prospect for new customers and develop leads into sales.
Set appointments, travel to customer site for presentations, evaluations and demonstrations.
Prepare documents and submit job proposals.
Complete company agreements and necessary forms.
Monitor job progress; demonstrate operation of security system, including final "walk-through" with customers.
Establish and maintain good relations with new and existing customers.
Obtain referrals from customers, networking, and trade shows.
Meet or exceed monthly and annual sales quotas.
Required Skills and/or Knowledge: Excellent interpersonal, verbal and written communication skills.
Ability to persuade and influence others in order to overcome objections.
Knowledge of advertising and sales promotion techniques.
Basic computer skills including Excel and Word
Prior Experience with SalesForce.com a plus.
Must have high energy and be detail oriented.
Strong prospecting and organizational skills.
Highly motivated by achievement, accomplishment and success.
We will train qualified candidates.
Benefits: Health Insurance, 401(k) plan, paid vacation and holidays.
Excellent earning potential.

Security Service Company, Inc. is an Equal Opportunity Employer.
Security Service Company, Inc. is a Drug-Free Workplace.

Applicant must complete Aptitude and Personality testing as well as pre-employment drug and background checks.

Security Service Company
Fleetwood, PA
www.SecurityBeyondPeaceOfMind.com

Email your resume or CV to: careers@SSCsince73.com

Commercial Sales Consultant

Type of Position: Full-time
Hours per week: 40+
Required Education or Formal Training: College degree preferred. High school diploma or equivalent required.
Required Years Experience: minimum two years in commercial sales position within security, information technology or other technology business. Successful candidates must show proven ability to achieve, maintain and exceed sales quotas.
Required Licenses or Certifications: Valid driver's license with clean driving record.
Job Description: SSC Commercial Sales Consultants develop sales relationships within their assigned territories, closing new sales and providing the continuing services and attention that retain existing customers. Consultants are responsible for continuing contact that promotes upgrades to the security plans of existing customers, including but not limited to new services. They also follow up after installation with all customers to ensure full satisfaction with SSC products and services.
Main Responsibilities: Following all current SSC methods and maintaining an expert knowledge of all our products and services, Commercial Sales Consultants grow market share, selling to new commercial prospects throughout their territories.
They are expected to maintain or surpass assigned quotas.
They visit, inspect and assess client premises in order to design custom systems tailored to the client's individual needs and wishes.
They renew existing customer agreements while constantly seeking opportunities to sell additional products and services. In their territories, they seek out new Commercial opportunities.
Responding to constant industry change, Commercial Sales Consultants must remain current on all aspects of the SSC product and service line, especially relating to customers' specific needs and desires.
Consultants must master and constantly follow all internal and external paperwork and recordkeeping, as per standard SSC guidelines and procedures.
As part of their sales responsibilities, consultants develop methods to produce leads. They respond to those leads promptly and correctly, and follow up afterward. At all times they must meet the needs of existing customers in order to maintain the existing sales base within their territories. They establish call plans and follow-up methods, paying constant attention to proper techniques for time and territory management.
Following every installation or service call, consultants must follow up to make certain that all commitments are met and the customer is fully satisfied with every aspect of the work.
Required Skills and/or Knowledge: A successful SSC Commercial Sales Consultant must have a self-directed drive for achievement, resulting in sales records that surpass basic expectations.
Top customer service skills and commitment are necessary, along with excellent, confident abilities in presentation, whether oral or written.
Consultants need first-class technical skills and knowledge, and must be willing to invest the time needed to maintain those skills.
They must be problem solvers.
They must manage time well and maintain good relationships with other company personnel.
They must master and constantly provide all internal and external paperwork and recordkeeping, as per standard SSC guidelines and procedures.
They must have strong computer skills, and must maintain those skills at a high level.
Benefits: Health Insurance, 401(k) plan, paid vacation and holidays. Excellent bonus earning potential.

Security Service Company, Inc. is an Equal Opportunity Employer.
Security Service Company, Inc. is a Drug-Free Workplace.

Applicant must complete Aptitude and Personality testing as well as pre-employment drug and background checks.

Security Service Company
Fleetwood, PA
www.SecurityBeyondPeaceOfMind.com

Email your resume or CV to: careers@SSCsince73.com

Field Service Technician

Type of Position: Full-time
Hours per week: 40+
Required Education or Formal Training: High school diploma or equivalent
Required Years Experience: 1-3, but experience in electrical, or IT Fields may be allowed in place of direct security experience.
Required Licenses or Certifications: Valid driver's license, industry certifications an advantage, prior electrical or IT training a plus.
Job Description: SSC Service Technicians maintain, inspect, repair and test fire alarms, burglary/intrusion systems, fire alarms, access control systems and surveillance systems.
Main Responsibilities: SSC techs must be able to inspect, troubleshoot and repair all residential and commercial systems we support. He or she must test, verify and update all data to the monitoring system, correctly and completely establishing service when the customer call is complete. The tech must show the customer how the system works, including all day-to-day elements of operation and the consequences of false alarms. Ability to assess field situations and respond to them independently is key.
Required Skills and/or Knowledge: Top customer service skills and commitment.
Independent onsite troubleshooting ability is a must.
Good listening, written and verbal skills are also important.
Computer skills and network knowledge are important.
Control panel programming skills are valuable.
Benefits: Competitive Salary, Health Insurance, 401(k) plan, paid vacation and holidays.

Security Service Company, Inc. is an Equal Opportunity Employer.
Security Service Company, Inc. is a Drug-Free Workplace.

Applicant must complete Aptitude and Personality testing as well as pre-employment drug and background checks.

Security Service Company
Fleetwood, PA
www.SecurityBeyondPeaceOfMind.com

Email your resume or CV to: careers@SSCsince73.com

Alarm Installation Technician

Type of Position: Full-time
Hours per week: 40 (with mandatory overtime required at times)
Required Education or Formal Training: High school diploma or equivalent
Required Years Experience: 2-5
Required Licenses or Certifications: Valid driver's license
Job Description: This position for an experienced installer and technician requires excellent security industry technical skills. The successful candidates will be able to deal with many products and installation requirements. Their experience will include a strong working knowledge of residential and commercial security, CCTV, networking systems, fire and access control. SSC technicians also:

  • can handle a fast working pace on the job and deal with multiple job requirements at the same time.
  • have a working familiarity with Pa. state building codes and local codes in eastern Pa.
  • are computer literate and skilled in network requirements.
  • have good control-panel programming background.

Main Responsibilities: The SSC tech must be able to handle all of the above skills and requirements in real-world situations, successfully completing installations and service work of every kind needed by the company's customers. Ability to assess field situations and respond to them independently is key.
Required Skills and/or Knowledge: Top customer service skills and commitment, with a strong work history. Good listening and verbal skills are also important.
Benefits: Health Insurance, 401(k) plan, paid vacation and holidays. Competitive Salary commiserate with experience.

Security Service Company, Inc. is an Equal Opportunity Employer.
Security Service Company, Inc. is a Drug-Free Workplace.

Applicant must complete Aptitude and Personality testing as well as pre-employment drug and background checks.

Security Service Company
Fleetwood, PA
www.SecurityBeyondPeaceOfMind.com

Email your resume or CV to: careers@SSCsince73.com

Helper Alarm Installer / Technician

Type of Position: Part-time with the potential to become Full-time
Hours per week: Up to 32 hours
Required Education or Formal Training: High school diploma or equivalent
Required Years of Experience: Prior industry related experience helpful, but not required.
We will train the right individual
Required Certifications or Licenses: Valid driver's license
Job Description: This is an entry level position as a helper to the technician who is responsible for the installation, testing, repair and inspection of security systems at residential and commercial locations and for ensuring the installation is done in accordance with relevant codes.
Main Responsibilities: The helper assists technicians in the job requirements described above, aiding in the proper installation and testing of burglar, fire, hold up, and emergency signaling systems.
The quality of work is critical; all installations must be professionally installed and completed in a timely manner. Helpers and Technicians are required to report to installation sites at predetermined times.
Develop a complete understanding of the proper technique for installing
Complete all installations as scheduled and coordinated by the Installation Manager
Complete all paperwork associated with the installation of subscribers' systems
Required Skills and/or Knowledge: Applicant must have common knowledge of construction methods, good reading, writing, and deductive skills, good manual dexterity and organizational skills
Have strong communication skills and good customer service skills
Have the ability to work with minimum supervision
IT, computer and networking knowledge are a real plus
Benefits: Health Insurance, 401(k) plan, paid vacation and holidays.
Excellent earning potential for those who are willing to work.

Security Service Company, Inc. is an Equal Opportunity Employer.
Security Service Company, Inc. is a Drug-Free Workplace.

Applicant must complete Aptitude and Personality testing as well as pre-employment drug and background checks.

Security Service Company
Fleetwood, PA
www.SecurityBeyondPeaceOfMind.com

Email your resume or CV to: careers@SSCsince73.com